Dental Core CRM

Introduction

These Terms & Conditions govern the use of Serene Dental CRM by clinics, dentists, staff members, and authorized users.

By accessing or using the platform, you agree to comply with these Terms.

Services

Serene Dental CRM provides tools for:

Patient management
Appointment scheduling
Treatment tracking
Billing and invoicing
Staff management
Case and clinical workflow management

We may modify, improve, or discontinue features at any time.

User Accounts

Users are responsible for:

Maintaining accurate account information
Protecting login credentials
All activity occurring under their account

Unauthorized access or misuse must be reported immediately.

Acceptable Use

Users agree not to:

Use the platform for unlawful purposes
Attempt unauthorized access
Upload malicious software
Interfere with platform performance
Access data belonging to other clinics without authorization

Patient Data Responsibility

Clinics and healthcare providers are solely responsible for:

Accuracy of patient information
Compliance with healthcare laws
Obtaining required patient consent
Maintaining confidentiality of records

Serene Dental CRM acts only as a software platform provider.

Billing & Payments

Subscription fees must be paid on time
Fees may change with prior notice
Failure to pay may result in suspension or limited access

Unless required by law, payments are non-refundable.

Intellectual Property

All platform content, software, branding, and design remain the property of Serene Dental CRM and may not be copied, modified, or redistributed without permission.

Availability

We strive to maintain reliable service but do not guarantee uninterrupted availability.

Maintenance, updates, or technical issues may occasionally affect access.

Limitation of Liability

To the maximum extent permitted by law, Serene Dental CRM shall not be liable for:

Data loss
Business interruption
Financial losses
Medical decisions or treatment outcomes
Unauthorized access caused by user negligence

Users are responsible for maintaining appropriate backups and internal clinic procedures.

Termination

We may suspend or terminate accounts that:

Violate these Terms
Engage in abusive or illegal activity
Threaten platform security

Users may stop using the platform at any time.

Changes to Terms

We may update these Terms periodically. Continued use of the platform after updates constitutes acceptance of the revised Terms.

Governing Law

These Terms shall be governed by and interpreted according to the applicable laws of your jurisdiction.